Terms of Service

MANUALLESS provides AI automation, workflow automation, business process automation, integrations, consulting, implementation and related technology services to businesses in India and internationally.

You may use our website for legitimate purposes only. You agree not to:

• Attempt unauthorized access to the website or its systems
• Interfere with the website's functionality
• Introduce malicious code
• Scrape or misuse website content
• Impersonate any person or business
• Use the website unlawfully or infringe intellectual property rights

Our website may link to third-party websites that we do not control. We are not responsible for their content or practices.

Our services may include AI automation, workflow automation, AI voice agents, business process automation, CRM automation, lead management automation, email automation, data processing workflows, API integrations, AI-powered assistants, custom automation systems, consulting and implementation.

The exact services, deliverables, timelines, pricing, integrations and responsibilities depend on each project.

Project scope, deliverables, timelines, fees, integrations and milestones may be set out in a separate proposal, statement of work, quotation, order form or written agreement. Content on this website is not a binding offer.

Example workflows, sample conversations, diagrams, charts and demonstrations shown on our website are for illustration only. They do not represent specific client results and do not guarantee similar outcomes.

AI systems can produce inaccurate, incomplete, unexpected or inappropriate outputs. We do not guarantee that outputs will always be accurate, complete, error-free, uninterrupted or suitable for every business decision.

Clients remain responsible for reviewing important outputs and keeping appropriate human oversight. Our services are not legal, medical, financial, tax, investment or other regulated professional advice merely because an automation processes related information.

Projects may depend on third-party APIs, software, AI providers, hosting, CRM and messaging services. We do not control their availability, pricing, API changes, outages, policies or discontinuation. If a provider changes its functionality, additional work or costs may be required.

Tool names, logos and marks shown on our website belong to their respective owners and are displayed for compatibility and information only. No partnership, sponsorship or endorsement is implied.

Clients agree to:

• Provide accurate information and any required access securely
• Have the rights and permissions to use the data they provide
• Ensure their data collection and processing is lawful
• Review workflows before production use, where appropriate
• Maintain appropriate access controls
• Inform us of relevant compliance requirements
• Maintain their own third-party accounts and subscriptions, unless agreed otherwise

We are not responsible for problems caused by inaccurate information, unauthorized changes made by the client, third-party failures or misuse.

Where automations send messages or make calls (including voice, WhatsApp, SMS and email), the client is responsible for obtaining lawful consent, handling opt-outs, completing any required registrations, and providing call-recording notices and AI disclosures as required by applicable laws, such as telecom, anti-spam and data protection laws.

Please provide access securely whenever possible. We use credentials only as reasonably necessary to deliver the agreed services. Do not send passwords or sensitive credentials through insecure channels when a safer authentication method is available.

Fees, payment schedules, deposits, milestones and subscriptions are set out in the relevant proposal, quotation, invoice or agreement. If not otherwise specified, invoices are payable according to the invoice terms. Subject to the applicable agreement, we may pause work while agreed payments remain overdue.

Refunds and cancellations depend on the specific proposal, agreement, subscription or invoice. Fees for completed custom development or implementation work may be non-refundable to the extent permitted by law and the applicable agreement.

Client Materials. Data, content, trademarks and documents supplied by the client remain the client's property.

MANUALLESS Materials. Our pre-existing technology, frameworks, reusable components, templates, know-how, methodologies, libraries, workflows, systems and general tools remain ours unless agreed otherwise in writing.

Project Deliverables. Ownership or licensing of custom deliverables is set out in the relevant proposal, statement of work or written agreement.

Each party will use reasonable measures to protect the other's confidential information and use it only for the purposes of the business relationship, subject to any applicable agreements and legal requirements.

We help businesses automate processes and improve efficiency, but we do not guarantee specific revenue, sales, leads, conversion rates, cost savings, productivity gains, growth or return on investment unless agreed in a written contract.

We make reasonable efforts to keep our website and services available, but we cannot guarantee continuous or uninterrupted availability. Availability may be affected by maintenance, internet failures, third-party outages, API changes, cloud provider issues, security incidents, force majeure events and other circumstances outside our reasonable control.

To the maximum extent permitted by law, MANUALLESS is not liable for any indirect, incidental, special, consequential or similar losses arising from the use of our website or services. Where appropriate, our liability is limited as set out in the applicable project agreement and by applicable law.

Subject to applicable law, clients agree to indemnify MANUALLESS against claims arising from the client's unlawful use of the services, violation of these Terms, infringement of third-party rights, or materials or data supplied by the client.

Either party may end a service relationship in line with the applicable agreement. We may suspend or end access where reasonably necessary due to serious misuse, security risks, unlawful activity, non-payment or material breach, subject to applicable law and the agreement.

We may modify our website, services or these Terms from time to time. Material updates will be reflected by updating the "Last Updated" date on this page.

These Terms are governed by the applicable laws of India. The parties will first try to resolve any dispute through good-faith discussion. If a dispute cannot be resolved this way, it will be handled through the courts or dispute-resolution mechanism set out in the applicable agreement, subject to applicable law.

For questions about these Terms, contact us at manuallessai@gmail.com.